[Solved] How to Fix Error 9 on Any iPhone 2023

iphone error 9

Whether you’re using iPhone 6/6 Plus, iPhone 7, iPhone 8, or later, this article is gonna help you get rid of the iPhone error 9 (also known as iTunes error 9) with some real fixes.

Not only does this article include solutions recommended by Apple but also workarounds proven effective by Apple users.

Part 1. What is iPhone/iTunes Error 9?

iPhone/iTunes error 9 is a common Apple error code prompted when you are using iTunes to update or restore your iPhone or iPad.

As described on the Apple support page, this error has something to do with the connection between your device and Apple servers. Chances are your device unexpectedly disconnects from iTunes during the updating or restoring process.

Apart from error 9, error 4013, error 4014, and error 4005, all occur due to a similar reason. Therefore, you can also fix these errors using the following solutions.

Part 2. Why Does it Say iPhone Could Not Be Restored Error 9?

Knowing the reasons why error 9 occurred to your iPhone can for sure help in solving it. As mentioned above, a failed connection between iPhone and iTunes can lead to error 9. Now let’s explore what the connection issue results from.

Below are the possible reasons summarized by people who’ve had this issue.

  • Faulty USB cable.
  • Faulty USB port.
  • Corrupted network settings.
  • Security software & Firewall blockage.
  • Jailbroken iPhone.
  • Computer used to jailbreak iPhone.

So before you perform the following solutions, make sure your computer has never been used to jailbreak Apple devices, and your iPhone has never been jailbroken ever.

Part 3. iPhone Error 9 Solutions

Quick Solutions to iPhone Error 9

First of all, we should not make things complicated. Sometimes you can solve the error effortlessly using the easiest and seemingly impossible methods. These tips and tricks are not doomed to work 100% but eventually, I see no reasons not to try them first.

  1. Make sure both the USB cable and port are in good condition. If you find the USB cable or cable has a poor contact problem, try using a different USB cable and plug it into another USB port.
  2. Make sure the USB cable is tightly plugged into your iPhone and the computer.
  3. Remove any third-party battery packs or cases and directly connect your iPhone to the computer.
  4. Disconnect other devices from the computer except for your iPhone.
  5. Restart your iPhone and computer to avoid unknown software bugs. Performing a restart can solve 99% of errors and this general rule also applies here.
  6. Connect to a stable and fast WiFi network. Discontinuous network conditions can also interrupt the connection between iPhone and iTunes.
  7. Temporarily disable third-party security software, firewall, and virtualization apps in case they mistakenly block the communication between you and Apple servers.
  8. Update iTunes to the latest version.
  9. Update your computer to the latest version.
  10. Use another computer if your computer couldn’t tell your device to restore.

Still see the error 9 prompt from iTunes? Then you have to try the solution recommended by Apple.

Official Solution to iPhone Error 9 (100% Work)

Apple has given a uniform solution to all iPhone update and restore errors, including iPhone error 9.

Honestly speaking, its official solution has the highest success rate but also comes with a fatal drawback – data loss.

You may end up losing all your iPhone data using this solution so it’s recommended to back up your iPhone before you proceed.

After that, you can restore most of your iPhone data from a recent iTunes or iCloud backup. But inevitably some data will be permanently deleted.

Without further ado, let’s see how to do it:

Step 1. Make sure you have the latest iTunes version or macOS installed.

Step 2. Force restart your device.

Step 3. Connect your device to the computer using a USB cable.

Step 4. Choose the Update option first and see whether it works. If not, reconnect your iPhone to the computer and proceed with the Restore option this time.

update or restore iphone

FAQs about iPhone Error 9

1. How do I fix error 9 on iPhone 6/6 plus?

In addition to the above-mentioned solutions to iPhone error 9, there’s another way for iPhone 6 and iPhone 6s users, that is to plug up the iPhone’s audio jack using earbuds or anything that fits.

Just leave the earbuds attached to the iPhone and then update or restore your iPhone again. I saw this method on some related forums and according to the feedback, it seems quite effective.

2. How do I fix error 9 on iPhone 7?

I see no special tricks to fix error 9 on iPhone 7 other than the official one. And below are the steps tailored for iPhone 7 users.

Step 1. Make sure you have the latest iTunes version or macOS installed.

Step 2. Force restart your iPhone 7: Simultaneously press and hold the side button and the volume down button until you see the Apple logo.

Step 3. Connect your iPhone 7 to the computer using an Apple lightning cable.

Step 4. Then you’ll see a prompt asking you to update or restore your iPhone 7. Choose the Update option first and see whether it works. If not, reconnect your iPhone to the computer and proceed with the Restore option this time.

3. How do I fix error 9 on iPhone 8?

To fix error 9 on iPhone 8, you can try the following methods:

  • Method 1. Force restart your iPhone 8 and then reconnect it to the computer.
  • Method 2. Change another USB cable and port.
  • Method 3. Update iTunes to the latest version.
  • Method 4. Use another computer.
  • Method 5. Restore your iPhone 8 in recovery mode.
  • Method 6. Contact Apple Support.

Final Verdict

Now we have gone through all the iPhone error 9 solutions. Hopefully, you have fixed this error and got your iPhone updated or restored. If not, feel free to contact us. We’ll be thrilled to help you out and then share the experience with more people.

About the author

My name is David Zhao. I've been working in the SaaS industry for almost a decade, and my experience with software goes back even further. Because of this, I have a deep understanding of how software can enhance both our work and personal lives. I'm excited to share my professional perspective on the strengths and weaknesses of various software.

2 thoughts on “[Solved] How to Fix Error 9 on Any iPhone 2023”

  1. I have only had my iPhone 13 Max Pro x 5 months. Battery health is 99%. No issues ever until yesterday morning when I plugged it into my work computer(a Lenovo icore 5) using the usb-c lightning port cable, and ever since has restarted itself every 2-5 minutes ever since. With a lot of work I got it into recovery mode and on itunes(current updated version). It attempts to restore to factory but gets error 9 at about 80% through updating. Ive turned off most of my PC’s(an HP laptop) security settings. I have not changed the registry for windows defender however. Could that be the issue?

    Reply
    • Hi Ryan,

      If you are still experiencing this issue, I would recommend either changing a computer or trying iPhone repair software, as I mentioned in the article.

      Reply

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